Alaska Air Cargo picks iCargo from Kerala’s IBS to modernize IT ecosystem

IBS Software will implement its full suite cargo management solution across the air cargo business of Alaska Airlines

After having entered into a partnership with Philippine Airlines (PAL) and its regional affiliate PAL Express (PALex) last week, Kerala-based IBS Software has signed a long-term agreement with Alaska Air Cargo to transform and modernize its air cargo IT ecosystem. IBS Software, a global leader of SaaS solutions to the travel industry, will implement its full suite cargo management solution across the air cargo business of Alaska Airlines.

Alaska Air Cargo serves over 100 destinations in North America with an extensive network and more than 1,200 daily flights. It utilizes a fleet of 737 freighters serving 20 communities in the state of Alaska as well as offering belly cargo service on a fleet of over 300 passenger planes serving the Continental U.S., Canada, Hawaii, Mexico and Costa Rica.

iCargo from IBS will digitally transform Alaska Air Cargo sales and inventory, cargo terminal operations, air mail handling and revenue accounting, and mobile applications.

Alaska Air Cargo operations set for digital transformation

Additionally, iCargo will enable the airline to have an end-to-end view of its air cargo value chain activities and provide important operational insights across the entire network.

The enhanced messaging and communication capabilities of iCargo will also ensure that Alaska Air Cargo can connect seamlessly with customers and partners in near real-time for better collaboration, resulting in faster decisions and better business outcomes, said an IBS Software source.

Pointing out that selecting IBS Software’s iCargo was a strategic decision, and part of the company’s digital transformation programme, Adam Drouhard, Managing Director, Alaska Air Cargo said that the iCargo fully integrated solution will allow the airline company to re-imagine and deliver a truly digital air cargo ecosystem of solutions to its employees, while creating a seamless business experience for our customers.

IBS Software believes it is a great opportunity to partner with Alaska Air Cargo and be part of its digital cargo transformation. Welcoming Alaska Air Cargo to the growing iCargo family of airlines and ground handlers, Sam Shukla, Vice President of IBS Software – Americas Region, said the Kerala-based company would like to look at it as the start of a great journey for both the companies.

Managing mission-critical operations for customers

IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise and hospitality industries. IBS Software’s solutions for the aviation industry cover flight & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air cargo management. The company’s iCargo is an industry leading integrated solution that supports end-to-end business functions such as cargo reservations, rating, manifesting, import & export operations, warehouse management, revenue accounting, air mail handling and revenue management of cargo carrying airlines and ground handlers.

It was only last week that the flag carrier of the Philippines had signed up to implement IBS Software’s fully automated SaaS solution iFly Staff, which would enable the company to automate leisure and duty travel processes.  

Sanjeev Ramachandran

A journalist with 23 years of experience, Sanjeev has worked with reputed media houses such as Business Standard, The Ne More »
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